ComfortDelGro’s new flat fare option has won largely positive reviews from commuters for its simplified charges, while cabbies from the biggest taxi operator are hoping to win over more customers with it. ComfortDelGro, which owns close to 16,500 cabs, yesterday joined ride-hailing apps Uber and Grab in offering commuters the convenience of a single, upfront fee for bookings made through its mobile app.
The new offering comes less than a fortnight after five other cab operators – SMRT, Premier, Prime, Trans-Cab and HDT Singapore Taxi – launched a dynamic pricing system for some 10,600 of their taxis under Grab’s JustGrab function.
ComfortDelGro said it has received an „encouraging“ response to its flat fare system, which does not have a surge variable but factors in the distance travelled, and is computed based on existing surcharges. This means its fares do not surge during periods of high demand, like those of Uber’s and Grab’s.